Still Waiting on Your Refund?

If your refund hasn't appeared yet, here's a quick checklist to help track it down:

1. Double-check your bank account or credit card statement one more time (refunds sometimes hide in unexpected places).

2. Contact your credit card company for an update. The truth is, even after we process your refund, it can take 7-15 business days before it officially shows up on your statement.

3. Check with your bank directly. Banks often have their own processing time before posting refunds to your account.

Still no sign of your refund after trying all of the above? Reach out to us at [email protected] and we'll get to the bottom of it.

Unlike some companies that make you jump through endless hoops, we're committed to making sure you're taken care of—even after the return process is complete.