hellobatch logo
hellobatch logo

All articles

Shipping policyUpdated 2 months ago

Shipping: What to Expect

We ship every order within 1-2 business days (except weekends and holidays), with most packages arriving at your door within 3-7 business days.

Like everyone else on the planet, we occasionally deal with staff shortages and USPS delays that can slow things down. During high-volume periods (like our 4/20 and Black Friday sales), your order might take a few extra days to process. If we anticipate a significant delay with your order, we'll reach out directly via email or phone to keep you in the loop.

Quick note on addresses: double-check that yours is correct at checkout. If you provide an incorrect address, we may not be able to replace or re-ship your order. We also reserve the right to cancel a shipment or payment if certain circumstances arise.

From our Wisconsin facility to your doorstep, we're committed to getting your BATCH products to you as efficiently as possible—because we know you're eager to experience the difference quality hemp makes.

Was this article helpful?
Yes
No