Here's the deal on returns—we've made it refreshingly straightforward:. If your BATCH product doesn't deliver the experience you hoped for, just let us know within 30 days of purchase, and we'll refund you without the typical runaround. We might ask
Once we receive your return, we'll inspect it and send you a confirmation email right away. In the same message, we'll let you know if your refund is approved (spoiler alert: if you're within the 30-day window, it almost always is). Approved refunds
If your refund hasn't appeared yet, here's a quick checklist to help track it down:. Double-check your bank account or credit card statement one more time (refunds sometimes hide in unexpected places). Contact your credit card company for an update.
We've got your back if something's not right. If your product arrives damaged or defective, we'll make it right. Need to exchange for the same item? Just shoot us an email at [email protected] before sending anything our way. Once we give you the gre
Want to use a coupon? We've made it simple. Just enter your code in the designated area before completing your checkout. Unfortunately, we can't apply coupons after your purchase is complete, but don't worry—you can always save that code for your nex